Question 1

Does iVerify Mobile EDR require MDM?

Accepted Answer

No. iVerify Mobile EDR does not require an MDM and works across both managed and BYOD fleets.

Question 2

Does iVerify Mobile EDR support Android devices?

Accepted Answer

Yes. iVerify Mobile EDR supports both iOS and Android devices across enterprise fleets.

Question 3

Which SSO providers does iVerify support for account and user management?

Accepted Answer

iVerify Mobile EDR supports Okta and Azure AD for SSO, with Google Workspace integration in progress. Contact us if you require a different identity provider.

Question 4

What is the process for adding users and enrolling devices in iVerify Mobile EDR?

Accepted Answer

iVerify supports two user-management modes. With SSO, users are added by selecting groups in your identity provider (Okta or Azure AD). Without SSO, admins add users individually or by CSV upload of names and email addresses. Each user receives an enrollment code by email to complete device enrollment.

Question 5

Can I enroll multiple devices for each user?

Accepted Answer

Yes. Re-add the user's name and email and they will receive an additional enrollment code for each device.

Question 6

How effective is iVerify at detecting signs of compromise?

Accepted Answer

iVerify detects compromise by monitoring for signs that the operating system's security has been degraded by an exploit and by checking for known malicious files and folders. It detects the majority of compromise cases but cannot guarantee detection of every threat, so users should still limit attack surface and sensitive data exposure.

Question 7

What does iVerify scan for?

Accepted Answer

iVerify scans for known signs of compromise and jailbreak, including files and folders associated with malicious behaviour, unauthorised URL handlers, and integrity of system permission checks.

Question 8

What information does iVerify collect from end-user devices?

Accepted Answer

iVerify collects only what is needed to detect threats: scan results, crash reports, and (when a potential compromise is detected) device metadata such as OS version, device model, app version, network status, IP address, locale, battery state, and an iVerify-specific device ID. iVerify for Organizations additionally collects the member's name, email, device security posture, and training-guide progress for the admin dashboard. iVerify does not read content from other apps, scan network traffic, or detect which apps are installed. Data is transmitted over a secure connection and retained for 30 days.

Question 9

Does iVerify scan network data?

Accepted Answer

No. iVerify does not scan network traffic or inspect network data.

Frequently Asked Questions

Enterprise

How do I sign-up?

Which SSO providers do you support for account and user management?

What is the process for adding users and enrolling devices?

I’ve imported users and provided payment after integrating with Okta Provider, but I still cannot access the dashboard. What do I need to do?

Can I enroll multiple devices for each user?

Does iVerify Mobile EDR support Android devices?

Does iVerify Mobile EDR require MDM?

Do you have a question that was not answered here?

Basic

How effective is iVerify at detecting signs of compromise?

How often should I run a check?

How will iVerify Basic affect my battery life?

What information does iVerify collect?

Can iVerify tell if specific apps are installed?

Does iVerify scan network data?

Do you have a question that was not answered here?

What does iVerify scan for?